Shakey's El Monte · Internal Resources & Playbooks
Step-by-step morning opening checklist — equipment startup, cash drawer, prep verification, and team briefing.
End-of-night checklist covering cash close, equipment shutdown, safety walkthrough, and manager log entry.
How to document and report workplace incidents, customer complaints, equipment failures, and emergencies.
Manager functions in Toast POS — voids, refunds, discounts, employee setup, and end-of-day reporting.